ZAHARA RIZKI SALSA BILLA; TIKA NIRMALA SARI. Pengaruh Physical Evidence, Prosedur Pinjaman dan Penanganan Keluhan Terhadap Kepuasan Nasabah di PT. BPR Solider Kantor Pusat Marelan. Jurnal Dunia Pendidikan, [S. l.], v. 5, n. 4, p. 1276–1288, 2025. DOI: 10.55081/jurdip.v5i4.3550. Disponível em: https://stokbinaguna.ac.id/jurnal/index.php/JURDIP/article/view/3550. Acesso em: 16 oct. 2026.